Virgin Media Community

[HRW]

On to my second superhub 3, I'm on M200 using an Ethernet cat 6 cable to my imac and the speeds are slow and intermittent CONSTANTLY, sometimes as low as 35. Was advised that my computer must be faulty!!!! Anyone any ideas????

[gary_dexter]

Wired direct to the hub or via a switch or powerline plug?

[HRW]

The Hub is wired direct to my imac with a ethernet CAT 6 cable provided by Virgin

[Martin_N]

Hi HRW,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having. 

Can you confirm how many devices you have connected?

^Martin

[HRW]

What does other devices have to do with the speed direct in to my computer ?

[carl_pearce]

Because if other devices are using bandwidth then you won't see the full speed.

[gary_dexter]

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@HRW wrote:

What does other devices have to do with the speed direct in to my computer ?

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To ascertain where the issue lies - for example with the hub or one specific device. 

[HRW]

In addition to the direct ethernet in to the computer, on WIFI we have 3 mobile phones, a Mac laptop, 3 smart TV's  and a tablet but these are not all operating at the same time.

[Alex_RM]

Hi HRW, 

Are you able to disconnect all other devices from your connection and run the speed test on the one wired connection?

Alex_Rm