Virgin Media Community

[th3_fix3r]

Anyone else in area 31 having issues with upload speed?  Its been going on for a few days and seems to be getting worse and more frequent.

An currently getting ~4Mbps up with 115Mbps.

Hub 3 is in modem mode and has the following:

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	538250000	0.2	38	256 qam	17
2	410250000	2.5	38	256 qam	1
3	418250000	1.9	38	256 qam	2
4	426250000	2.2	38	256 qam	3
5	434250000	2.2	40	256 qam	4
6	442250000	1.9	38	256 qam	5
7	450250000	2	38	256 qam	6
8	458250000	2.2	38	256 qam	7
9	466250000	1.9	38	256 qam	8
10	474250000	2	38	256 qam	9
11	482250000	1.7	38	256 qam	10
12	490250000	1	38	256 qam	11
13	498250000	1.5	38	256 qam	12
14	506250000	1.4	38	256 qam	13
15	514250000	0.5	38	256 qam	14
16	522250000	0.5	38	256 qam	15
17	530250000	1	38	256 qam	16
18	546250000	0.4	38	256 qam	18
19	554250000	0.5	38	256 qam	19
20	562250000	-0.2	38	256 qam	20
21	570250000	-0.2	38	256 qam	21
22	578250000	-0.4	38	256 qam	22
23	586250000	-1.7	38	256 qam	23
24	594250000	-1.4	38	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.9	1	0
2	Locked	38.9	5	0
3	Locked	38.9	11	0
4	Locked	38.6	5	0
5	Locked	40.3	4	0
6	Locked	38.9	5	0
7	Locked	38.9	4	0
8	Locked	38.6	5	0
9	Locked	38.9	5	0
10	Locked	38.9	5	0
11	Locked	38.9	6	0
12	Locked	38.6	0	0
13	Locked	38.9	5	0
14	Locked	38.9	0	0
15	Locked	38.6	0	0
16	Locked	38.9	0	0
17	Locked	38.9	0	0
18	Locked	38.6	10	0
19	Locked	38.6	15	0
20	Locked	38.6	0	0
21	Locked	38.9	5	0
22	Locked	38.6	19	0
23	Locked	38.6	0	0
24	Locked	38.6	0	0

[th3_fix3r]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	39400000	33	5120	64 qam	2
2	32600014	33	5120	64 qam	3
3	25800000	35.3	5120	16 qam	4
4	46200000	33.5	5120	32 qam	1

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	2	0
4	ATDMA	0	0	0	0

[lotharmat]

Your upload power is too low and the QAM should be at 64 across the board!

Is it a local issue? Check on 0800 561 0061

[Tom_F]

Hi th3_fix3r, thanks for your post.

Sorry to hear about the issues you've had with upload speeds. I wasn't able to look further into this using your forum info alone on this occasion, so in case it's something you still need help with I will contact you via PM - just look out for the purple envelope icon and we'll be able to investigate. 

Tom