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Chris_W1
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Message 11 of 16
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Re: Slow Download Speed

Yes it will provide you a result daily, once you get them send us a message and we will be able to look into this further for you. I will be in on the weekend also. ^Chris. 

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Bennymc231
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Message 12 of 16
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Re: Slow Download Speed

Thank you Chris.

Here is the latest graph:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/d411dcb9c63407fd3cc255080925379a8ea2c008-23-01-2021
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Bennymc231
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Message 13 of 16
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Re: Slow Download Speed

Hi Chris,

Any update on this please? It is severely impacting our ability to work from home.

Latest graph:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/49c032885937cff7633cd61dda64db3c24cda835-25-01-2021
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Bennymc231
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Message 14 of 16
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Re: Slow Download Speed


can someone please resolve this immediately... the service I have been receiving over the past 9 months, is to be honest, a shambles and at this rate I will definitely be taking my broadband elsewhere upon renewal 

latest graph:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/ce4c5b153b9ba27415939cc21f8d348476a8c071-26-01-2021

 

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Bennymc231
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Message 15 of 16
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Re: Slow Download Speed

Hi Chris,

it’s been a week now and yet I still haven’t received a reply?!?

please can you or one of your colleagues action this right away.

I am getting fed up of chasing but need this sorted urgently!!

latest graph:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/8812186a6bdf7a1382f1e4936823ff64b85eb2a2-28-01-2021
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Chris_W1
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Message 16 of 16
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Re: Slow Download Speed

Hi Bennymc231, thanks for the message. I will send you a private message so that this can be looked at further for you. Chris

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