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Lachyb123
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Slow Broadband

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Hi all, I received my new internet in my new flat about 2 weeks ago and it’s been nothing but problematic. The speed was great at the start however we didn’t receive all of our tv channels, this was finally fixed today after 2 weeks of not having what we paid for. Now however we are experiencing super slow broadband speeds of 1mbps when I am told our package shouldn’t go below 200?! Please can someone help, I’ve tried calling virgin but the call centres are shut due to COVID so I’m stuck, I am working from home so rely on the speed to make a living! 

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MikeRobbo
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Alessandro Volta
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Re: Slow Broadband

What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E/6 or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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