on 03-03-2022 11:13
I've recently upgraded from 100 Meg to 200meg broadband. I'm currently getting 67down and 0.51 up. I've rebooted the router on a number of occasions but it's still the same speed.
Any suggestions?
on 06-04-2022 15:55
Yes it is via wired connection connected via the ethernet from the router into the laptop. I've done some more today 06/04/22 at the below times
11:56 94.77 down
12:00 94.80 down
14:11 94.51 down
up speed is fairly consistent at 20meg
Occasionally in the evening I can get speeds close to 200 down at approx 7-8pm. This is on a wireless connection, so I don't think it's either the wifi or the router that's causing the issue
on 06-04-2022 16:02
on 06-04-2022 17:05
Cheers John
Just to confirm I have swapped the ethernet for a couple of others (on of them a cat 6 and am getting the same results.
WIFI is pretty good, I've repeated the tests and got just over 109 down. I'm not sure about how to check the NiC, but if it was this it wouldn't explain why I have been able to get 200 down on occasions on the same device.
I thought it may be the case that there's throttling on the network at different times of the day
06-04-2022 18:34 - edited 06-04-2022 18:34
VM dont throttle. Can you test the speeds exactly like this...
_______________________________________________
Connect a 1GB enabled computer/laptop, with up to date drivers, via a NEW and working Cat5e/6a ethernet cable, directly to the Hub which you have put into “modem mode” (https://www.virginmedia.com/help/virgin-media-hub-modem-mode ).
This ensures that NO other devices are connected
Test speeds at https://speedtest.samknows.com/ - try on 2 different browsers.
If they are still low – boot your device into Windows safe+networking mode - to disable any potentially interfering software - and try again.
There are many posts on here (I have a list of ~30!) where QoS software, unknown/flaky software, antivirus, old network card drivers, corrupted browsers, bad cables, Dell's SmartByte, or other connected devices are limiting speeds on tests.
Report back what that gets.
on 06-04-2022 20:27
Thanks for this John
I put the router into modem mode connected the Ethernet into port one of the hub and couldn't connect to the internet at all. I tried the other 3 ports and still exactly the same thing.
Is there something fundamentally wrong I'm doing to fail at the first hurdle?
Just before doing this I was getting 130 down
on 07-04-2022 01:18