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adam_hutchinson
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Ongoing Speed Problems in the evening.

Subject says it all, I am on 200mb and in the morning when I get up I do a speed test and get close to if not 200mb, in the evenings I am lucky to get 15mb. I have done speed tests on Wifi and Ethernet and get the same results, can anyone help with some advice on what to do before I leave and go elsewhere for my internet. Uploaded images as requested in the help page.

 

45E77FE0-E203-4572-8D75-3210DA9F03B9.png0D1319AF-AAAB-4DD7-B2BC-F7C248320911.pngAB86D284-5385-4816-A8B7-C663D751F0E7.png0C1E7688-CDF5-40FB-B2B3-D309A91C3CF9.png

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RToTheAze
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Re: Ongoing Speed Problems in the evening.

Getting the exact same issue, strangely enough this issue was only present when I downgraded to vivid 200... Virgin once again faill to deliver even remotely the speed they advertise, unless you pay for the top tier.

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Forum Team (Retired) Tom_S
Forum Team (Retired)
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Re: Ongoing Speed Problems in the evening.

Hi adam_hutchinson,

 

I am sorry to hear you have been experiencing issues with your broadband services. As it has been a few days since you've posted on our forums about this I just wanted to double check if you are still experiencing these issues.

 

Thanks

Tom_S

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