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Somers16
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New customer with very slow WiFi

I just transferred from a cheap Talk Talk broadband to an expensive Virgin account (350), Virgin costs twice as much but is twice as slow. 

I’ve tried the speed tests, etc and it’s telling me that it’s fast but in reality it really isn’t. Not only is it slow, the signal often drops out and doesn’t reach upstairs (this wasn’t a problem before).

I’m hoping it’s just a case of replacing the hub or something, hopefully someone can help resolve the issue ASAP.

 

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Andrew-G
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Re: New customer with very slow WiFi

If the speed tests are on a device connected by a network cable, and the problems are slow wireless devices, then read this post and try the suggested changes.  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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gary_dexter
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Alessandro Volta
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Re: New customer with very slow WiFi

What are your wired speeds like?


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