We had a Hub 4 and now have a new one (new account) but speed is only 400-500mbps...
Checking config file on Hub 4 I see this:
cmreg-vmdg640-bbt076+voc-b.cm
So if I'm on the Gig1 speeds (Ultimate Volt Package) that doesn't look like the right config file?
I'm connected via wired gigabit ethernet and last week (with prior Hub 4) was getting 900-1,000mbps as measured by both fast.com and speedtest.net...