Hi,
I recently got Virgin Media box and Broadband installed by the technician but unfortunately the signal was poor from the green box outside and he said that someone would come and fix the issue outside, the technician left me be with no instructions after and was on the phone to Virgin Media for 30 mins today no answer
Yesterday I got a texted that it’s now sorted but I went to my WiFi and did the spreed test and got download- 1.63Mbps and Upload speed - 0.41Mbps
Now I am new to this so if I need to set up properly please can you go easy and explain how to do it right everything is tightened as I haven’t touched the wires
if I need to show something please can you show me exactly how to show it to you all
thanks in advance!