on 07-01-2022 19:27
About half of what I'm paying for (1gig). No ids/ips turned on, no qos. Measuring from the Pro 4 directly shows 500/50. Support have no idea, just go through the script.
Can someone please either turn up the speed (Pro 4 can handle gig connections) and/or reduce my bill to the 500/50 service I had before...
on 07-01-2022 19:56
Can you test directly to the hub to rule out your pro 4 being the issue
on 07-01-2022 20:33
@bowser wrote:About half of what I'm paying for (1gig). No ids/ips turned on, no qos. Measuring from the Pro 4 directly shows 500/50. Support have no idea, just go through the script.
Can someone please either turn up the speed (Pro 4 can handle gig connections) and/or reduce my bill to the 500/50 service I had before...
You mean 500/36.
on 07-01-2022 21:00
on 07-01-2022 21:01
It seems like I'll have to try this, will report back thanks.
on 07-01-2022 21:12
on 07-01-2022 21:21
And no upstream 3.1? Is that supposed to be the case?
on 07-01-2022 21:29
@bowser wrote:And no upstream 3.1? Is that supposed to be the case?
You don't get 3.1 upstream. Your image shows the correct number of channels.
Power levels on downstream should be between -6 and +10, 0 being optimal.
Power levels on upstream should be around 32 to 48ish.
on 07-01-2022 21:31
07-01-2022 21:35 - edited 07-01-2022 21:37
@bowser wrote:
Thanks, thats helpful.
QAM on downstream should be 256 for 3.0 channels, 2048 or 4096 for 3.1 channel depending on noise levels.
QAM on upstream should be 64.