Re: M500 Upgrade is a disaster - Slower speed than M200
Thanks for the check up. I spoke to Tech Support who again were insisting that it was my R8000 that was causing the issues despite me continually telling them all tests were carried out via the Hub3. They arranged for an engineer to come out this morning and he's swapped the old Hub3 for a new Hub4./. He also went to the cabinet and increased my line signal strength a bit to make sure it's ready for Gig1 (which became available last week) and I'm getting consistent 450Mbps+ to the Hub4 with SamKnows now.
So, not sure what the cause was (the box or the signal), but appears to be fixed for now. I'm leaving it to settle for a few days and we'll see how it goes from there.