Virgin Media Community

[MikeRobbo]

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@JaniOliveira wrote:

BQM Live Link

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I have a feeling that your BQM is going to show high utilisation.

Your Hub data is all within spec although Upstream Channel 4 is getting very close to max power.

[JaniOliveira]

Right, what should I do?

Cheers.

[MikeRobbo]

Your BQM will need to run for 24 hours to get a proper picture.

If you can't wait, try phoning in with your low upload speeds and see what they say.

Phoning at 08:00 is the best time for a quick pick up at the other end.

[JaniOliveira]

Hello,

I did another try this morning with SamKnows and same result. Upload around 5-6Mbps and I removed all devices from the network except my machine where i ran the test.

[JaniOliveira]

Hello,

Anything that I can do to get a better upstream?
If I need to call Virgin, can you tell me number so I can make the call?

Cheers

[MikeRobbo]

Was that a Wi-Fi or ethernet cable test ?

[JaniOliveira]

Network Cable test.

[MikeRobbo]

Unfortunately your >> BQM << is showing that you are in an area of over utilisation.

A good friend of the forums @Andruser has commented on the forum about similar problems to yours ...

https://community.virginmedia.com/t5/Speed/Advice-on-stats-etc/td-p/4555347/page/2

https://community.virginmedia.com/t5/Networking-and-WiFi/Poor-BQM/m-p/4557860#M365466

[JaniOliveira]

Thanks for the reply.
So there is nothing to do and Virgin is nowhere close to deliver the speed they advertise.

Cheers

[sayekm]

I also have M200 and live in a high utilisation area. I normally get about 10up and below is the BQM. Was getting around 4up on M100 before upgrade to M200.

Your area is worse than mine therefore can't see the upload getting any better 😞

Below is weekend BQM. I do get 20 up weekend as there is no homeschooling or people working from home.