Menu
Reply
spirit2674
  • 41
  • 0
  • 1
On our wavelength
273 Views
Message 1 of 4
Flag for a moderator

M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

Hi folks,

I wonder if anyone is experiencing slow speeds in the G81 area (Clydebank, Scotland)?

As of 4 July 2021, the Speedtest.net site indicates that I am down to around 2.54 MBps average over the test period.  I have tested with a few different servers.

My service is M100 Fibre Broadband.

I use a fully wired setup.  The ethernet cable comes from my desktop PC straight into my Virgin SuperHub 2.0.

The problem started around Friday 2 July.  Simple tasks such as internet browsing are becoming frustratingly slow.

Here is a picture of my Speedtest.net results:

speedtest__04-07-2021.jpg

 

If anyone can assist, I would be very grateful.

0 Kudos
Reply
spirit2674
  • 41
  • 0
  • 1
On our wavelength
252 Views
Message 2 of 4
Flag for a moderator

Re: M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

Good news.

The problem appears to have been solved after a full power-down, wait, then power-on of the Superhub 2.0.

Sorry to trouble you all.

An updated picture of the fixed speed is here:

speedtest__04-07-2021__problem_solved.jpg

0 Kudos
Reply
foccer
  • 23
  • 0
  • 5
On our wavelength
237 Views
Message 3 of 4
Flag for a moderator

Re: M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

I was having a very similar problem last week - after 3 or 4pm each day the problem appeared and then next morning was fine. Problem went on for over a week with many other people in the same area having exactly the same issue. Core network issue. Mine is all ok now though I have no idea how long for.

0 Kudos
Reply
Travis_M
  • 1.45K
  • 54
  • 119
Forum Team
Forum Team
180 Views
Message 4 of 4
Flag for a moderator

Re: M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

Glad to see this is fixed @spirit2674 - please do keep us update on the service.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply