Hi,
I have mentioned my issue as a reply on another thread, but wanted to share my own experience in case it's different.
Never had any issues during my time with Virgin, always had a consistent connection, but in the last 2 weeks approximately my upload speed has dropped from 20mbps to between 0.5-5mbps in the evening and sometimes in the day.
I have a T200 package, I have a Super Hub 3 which is in Modem mode.
When I check service status in the area it says everything is fine, but when I click on the equipment test, it says there may be an issue affecting people in the area. The issues generally only happen when support lines are closed so it's very frustrating as I can't report it at the time. I'll post info from router now: