Hi there,
I'm on M100, so I would expect around 5Mbps upload speeds.
I do currently get around 1-1.6Mbps during the day, which means that it's basically impossible to work from home. Down speeds are slower than expecting (as low as 10Mbps), but that matters less to me.
I observe this over wifi and on wired (cat6) to my Hub 3.0.
I have restarted it, waited 20 mins, and then even factory reset it, to no avail. I'm in area 15 for what it's worth, but the service status says no known issues.
My setup hasn't changed in months, and the upload speed got significantly worse over the past week.
Details below:
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz) | 411000000 | Locked |
Ranged Upstream Channel (Hz) | 60300000 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 411000000 | -1.5 | 38 | 256 qam | 31 |
2 | 195000000 | 0.2 | 38 | 256 qam | 8 |
3 | 203000000 | 0 | 38 | 256 qam | 9 |
4 | 211000000 | 0 | 38 | 256 qam | 10 |
5 | 219000000 | 0 | 38 | 256 qam | 11 |
6 | 227000000 | 0 | 38 | 256 qam | 12 |
7 | 235000000 | -0.2 | 38 | 256 qam | 13 |
8 | 243000000 | -0.5 | 38 | 256 qam | 14 |
9 | 251000000 | -0.7 | 38 | 256 qam | 15 |
10 | 259000000 | -0.7 | 38 | 256 qam | 16 |
11 | 267000000 | -0.9 | 38 | 256 qam | 17 |
12 | 275000000 | -1 | 38 | 256 qam | 18 |
13 | 283000000 | -0.9 | 38 | 256 qam | 19 |
14 | 291000000 | -1 | 38 | 256 qam | 20 |
15 | 299000000 | -0.4 | 38 | 256 qam | 21 |
16 | 307000000 | -0.5 | 38 | 256 qam | 22 |
17 | 315000000 | -0.5 | 38 | 256 qam | 23 |
18 | 323000000 | -0.7 | 38 | 256 qam | 24 |
19 | 363000000 | -1.2 | 38 | 256 qam | 25 |
20 | 371000000 | -1 | 38 | 256 qam | 26 |
21 | 379000000 | -1.2 | 38 | 256 qam | 27 |
22 | 387000000 | -1.2 | 38 | 256 qam | 28 |
23 | 395000000 | -1.2 | 38 | 256 qam | 29 |
24 | 403000000 | -1.4 | 38 | 256 qam | 30 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 12 | 0 |
2 | Locked | 38.6 | 26 | 0 |
3 | Locked | 38.6 | 20 | 0 |
4 | Locked | 38.9 | 18 | 0 |
5 | Locked | 38.9 | 13 | 0 |
6 | Locked | 38.9 | 17 | 0 |
7 | Locked | 38.6 | 16 | 0 |
8 | Locked | 38.9 | 10 | 0 |
9 | Locked | 38.9 | 10 | 0 |
10 | Locked | 38.6 | 12 | 0 |
11 | Locked | 38.6 | 9 | 0 |
12 | Locked | 38.6 | 13 | 0 |
13 | Locked | 38.9 | 14 | 0 |
14 | Locked | 38.9 | 10 | 0 |
15 | Locked | 38.9 | 23 | 0 |
16 | Locked | 38.9 | 30 | 0 |
17 | Locked | 38.6 | 12 | 0 |
18 | Locked | 38.9 | 13 | 0 |
19 | Locked | 38.9 | 10 | 0 |
20 | Locked | 38.6 | 10 | 0 |
21 | Locked | 38.6 | 13 | 0 |
22 | Locked | 38.6 | 12 | 0 |
23 | Locked | 38.9 | 11 | 0 |
24 | Locked | 38.9 | 17 | 0 |