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Message 11 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

The logs confirm that your hub is losing network lock and struggling to regain it during the evenings. You need a technician to come round.

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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Message 12 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

Hi Cyirak, 

 

Thanks for your post, 

 

I'm sorry about the slow speeds, I've popped you over a private message so I can take a closer look at this.

 

Get back to me when you can,

 

Alex_Rm

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Message 13 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

Engineer Visit booked, Fingers crossed!

 

Thanks everyone for your help.

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Message 14 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

So Engineer visit was not really helpful in the sense that router was put into router mode then my equipment was to blame and it worked fine despite advising the fault was intermittent. According to the engineer the error rates and log messages were normal...... annoyingly shortly after he had left error message was logged, the post rs errors shot up to about 6000 then back down to 40mb.

 

However after requesting a new SH3  (after the engineer had gone) and swapping this it appears to have fixed the problem. I'll continue to monitor but shout out to Alex for getting this sorted for me.

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Message 15 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

So a week on, No noticeable drops in speed also no error messages in the logs as there were previously, no Post RS errors like before either. I've also noticed where i used to have packet loss intermittently this seems to have improved dramatically i always assumed it was virgin.

 

TLDR: New SH3 fixed all my problems.

 

Thanks for everyone who replied and provided help.

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Message 16 of 16
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Re: Less than 1/4 speed at peek times for around 2 weeks - area 20 BH10

Great to hear your issues have now been rectified Cyirak.

 

If you need any further assistance please don't hesitate to get back in touch.

 

Thank you, Emily.

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