Virgin Media Community

[conman33158]

It would indeed if the connection on the work laptop is using a VPN which I'm guessing it does?

[craighuggins]

its using direct access rather than a VPN

[conman33158]

Your connection would still be going through some sort of remote server. You need to get a laptop or desktop with direct connection to test mate. Even borrow a laptop from someone for a few mins just to check the connection. Everything looks fine on your connection, BQM and router stats, so really only leaves the router or the device and I'm thinking the device as a direct access to your work means the connection is probably going to a remote server then out to the internet so traffic is still hindered before reaching anything on the internet, that's my conclusion so far anyway, there would be guys on here that deal with that stuff and be experts on that side of things and would probably tell you the same thing 🙂