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26alpha
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Hub3 slow speeds

Hi I have a hub 3.. with very slow speeds am on 350mbps but I get 6mbps. The engineer came checked and everything was ok, but downstream levels only showing 419Mhz, losing the rest of the Downstream channels and also the upstream is showing only 1 channel instead of 4. The hub has been changed but same issue remains. VM IT was supposed to look into it but they saying everything is okay, but nothing is. Is there anyway I could get this looked at? HUB3 SERIAL NUMBER - 400D1092E8E3.

many thanks 

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MikeRobbo
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Alessandro Volta
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Re: Hub3 slow speeds

Type 192.168.0.1 into your browser URL bar and press enter.  When the page appears DO NOT LOG IN but click ‘Check Router Status’. Copy and paste the contents of each tab onto here, a Guru will be along in the not too distant future to decipher the info.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
kriptikchicken
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Re: Hub3 slow speeds

Here you go Mikke, thanks again.

Screenshot (6).pngScreenshot (7).pngScreenshot (8).pngScreenshot (9).pngScreenshot (10).png

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MikeRobbo
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Alessandro Volta
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Re: Hub3 slow speeds


@kriptikchicken wrote:

Here you go Mikke, thanks again.

... snip ...


Are you posting in the correct thread ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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