I am experiencing the problems as listed by all with the Hub 4
I have recently this week received it as I upgraded to 1gb from Hub 3 and 500gb
The speed is less than 500 when i run the speed tests on my pc
I have done the usual of turning the hub off etc but that does not solve
The Sam knows QR again as with other posts does not work and says enabled device is off line
I have reported to virgin who say they will monitor the speed !!!!!!!!!
I am connected to my pc with a Cat 6 cable and the light is orange which I understand shows it can accept 1 gb
How do I get someone to come out and check this problem rather than have to put up with remote checks which are not solving anything
This is so frustrating as I am getting nowhere at present
Any assistance is appreciated
Thanks