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woppy101
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Here we go again, speed problems again

So even though I had nobody contact me on here about my speed problems over a month ago, it’s happening again, max of 20mb speed and ranges between 10-30mb on Sam knows, think broadband and Speedtest all wired connections. My first 3 months with virgin have been far from impressive to say the least.

BQM 

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/8335a87908158a9e929ec107e31ce35ef6e63e4f][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/8335a87908158a9e929ec107e31ce35ef6e63e4f.png[/img][/url]

here are my router stats again 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11470000001.237256 qam2
2139000000136256 qam1
31550000001.237256 qam3
41630000001.237256 qam4
51710000001.538256 qam5
61790000001.537256 qam6
71870000001.737256 qam7
81950000001.738256 qam8
92030000001.738256 qam9
102110000001.738256 qam10
112190000001.526256 qam11
122270000001.233256 qam12
132350000000.538256 qam13
142430000000.238256 qam14
152510000000.738256 qam15
162590000001.238256 qam16
172670000001.738256 qam17
18275000000238256 qam18
192830000002.538256 qam19
202910000002.938256 qam20
212990000003.238256 qam21
223070000003.438256 qam22
233150000003.738256 qam23
24323000000438256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.365709581260
2Locked36.6354132961555
3Locked37.362877626
4Locked37.66331776
5Locked38.63170519
6Locked37.61797418
7Locked37.62292396
8Locked38.92232503
9Locked38.61256376
10Locked38.91423301
11Locked26.61367462926929615346
12Locked33.97866471862159
13Locked38.61599482
14Locked38.92487397
15Locked38.62180429
16Locked38.61399410
17Locked38.61096467
18Locked38.61791381
19Locked38.91427375
20Locked38.9853241
21Locked38.9563312
22Locked38.9436251
23Locked38.9353255
24Locked38.9327270
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Anonymous
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Re: Here we go again, speed problems again


Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.365709581260
2Locked36.6354132961555
3Locked37.362877626
4Locked37.66331776
5Locked38.63170519
6Locked37.61797418
7Locked37.62292396
8Locked38.92232503
9Locked38.61256376
10Locked38.91423301
11Locked26.61367462926929615346
12Locked33.97866471862159
13Locked38.61599482
14Locked38.92487397
15Locked38.62180429
16Locked38.61399410
17Locked38.61096467
18Locked38.61791381
19Locked38.91427375
20Locked38.9853241
21Locked38.9563312
22Locked38.9436251
23Locked38.9353255
24Locked38.9327270

Some of your channels have really bad SNR, whilst others have way too many recorded errors.

You need to check with VM if there is a local outage, or if it's your line specifically.

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