on 30-03-2022 15:19
Hi
Im consistently getting only ~100mbps of my 200 package and appear to have high utilisation in my area.
Could anyone kindly check for any open issues and book me a ticket if not please?
on 30-03-2022 15:53
on 30-03-2022 15:58
@jbrennand wrote:
Looks like it could be OU. VM will come here and comment in a day or two.
See this thread re. over-utilisation and Andrew’s comments in Message 20
https://community.virginmedia.com/t5/Networking-and-WiFi/Internet-keeps-dropping-for-several-minutes...
"2) Get yourself a new ISP. "
Unfortunately for me its VM or ~2mbps via any other provider.
I may be in the sit it out category for some time lol
on 30-03-2022 16:04
Its weird because I get several days like this -
With sporadic days like this -
Which by comparison is quite good. Utilisation 100%, but its not consistent every day.
on 30-03-2022 17:23
on 31-03-2022 09:32
on 31-03-2022 09:37
Week of BQM Thur to Thur -
Thursday, Sunday and Tuesday being the worst this week.
on 31-03-2022 15:09
on 02-04-2022 15:53
Hi there @minichris, thanks for your post.
Sorry to see you are having issues with the speed on your broadband connection. As @jbrennand has asked were you able to check our service page to see if this has been caused by any known area issues?
Also have you noticed if this has been happening on both wired and wireless connections? Can you try a pin hole reset on the hub then monitor for 24 hours to see if this makes any difference?
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 07-04-2022 08:58
Hi Nathan
I have been monitoring it for a few more days and have seen an improvement in speed and utilisation.
Its not perfect but its much much better. This is the last 24 hours -
I will keep an eye and see if it goes back to how it was or stays acceptable.
Thanks