Gig1 with Hub 4 - Poor broadband speeds for wired

[Customer1984]

Hi, 

Can anyone help?

I have a Gig1 package with a Hub 4. I can get with a wifi connection 100Mbps download (on my laptop) and 250 Mbps download (on my iphone). On the other hand with a wired ethernet connection directly to the router my laptop shows a speed of only 150 Mbps download and 100Mbps upload speeds.

My question, is my equipment the problem or is the router or service the problem? I am paying for much higher speeds and never get anything close via my wired connections. 

Thanks  

[Customer1984]

ok

[Ashleigh_C]

Thank you @Customer1984 I have popped a PM across now to resolve this with you.