Hi, 2 weeks ago I upgraded to the Gig1 level. Got a new Hub 4 modem and done the self install. And the speeds are less than spectacular. In fact I would say the speed is around the same or less than my previous 350mb service.
After a few phone calls, they sent an engineer out who changed all the fittings outside and inside the house as well as fitting an inline filter on the back of the modem.
Having done all this, and reset the modem a few times, he ran the "samknows" speed test, which shows 1113mbps to the house but on average only 350-400mbps to the computer. Sometimes I get upto 750mbps. The engineer said that there is a bottleneck between my router and the computer.
So I have replaced my ethernet cables between the modem and computer to CAT6, as well as changing the ethernet card to a 2.5Gbase PCIe ethernet adapter capable of 2500/1000/100Mbps. But the speeds are still showing the same low values.
I also tested the connection with the engineer present using a laptop, and the speed was the same. I have even run the computer with Linux live CD ( to eliminate any window problems ) and the speeds are the same.
So I now considering returning back to my old 350mb connection, unless someone has any ideas?