Virgin Media Community

[zhen7]

Hi,

Can can somone please check power levels?

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	186000000	3.2	41	QAM 256	7
2	138000000	3.4	41	QAM 256	1
3	146000000	3.4	41	QAM 256	2
4	154000000	3.3	41	QAM 256	3
5	162000000	3.2	41	QAM 256	4
6	170000000	3.1	41	QAM 256	5
7	178000000	3	41	QAM 256	6
8	194000000	3.3	41	QAM 256	8
9	202000000	3.3	41	QAM 256	9
10	210000000	3.6	41	QAM 256	10
11	218000000	3.6	41	QAM 256	11
12	226000000	3.5	41	QAM 256	12
13	234000000	3.5	41	QAM 256	13
14	242000000	3.5	41	QAM 256	14
15	250000000	3.5	41	QAM 256	15
16	258000000	3.7	42	QAM 256	16
17	266000000	3.8	42	QAM 256	17
18	274000000	3.9	42	QAM 256	18
19	282000000	4	42	QAM 256	19
20	290000000	4.1	42	QAM 256	20
21	298000000	4.1	42	QAM 256	21
22	306000000	4	42	QAM 256	22
23	314000000	3.8	42	QAM 256	23
24	322000000	3.8	41	QAM 256	24
25	330000000	3.6	42	QAM 256	25
26	338000000	3.7	42	QAM 256	26
27	346000000	3.8	42	QAM 256	27
28	354000000	3.7	42	QAM 256	28
29	362000000	3.7	42	QAM 256	29
30	370000000	3.6	41	QAM 256	30
31	378000000	3.7	41	QAM 256	31

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	41	51	118
2	Locked	41	201	164
3	Locked	41	174	164
4	Locked	41	164	138
5	Locked	41	146	134
6	Locked	41	155	132
7	Locked	41	167	139
8	Locked	41	160	133
9	Locked	41	138	142
10	Locked	41	133	131
11	Locked	41	115	141
12	Locked	41	112	118
13	Locked	41	81	133
14	Locked	41	72	124
15	Locked	41	54	139
16	Locked	42	54	133
17	Locked	42	48	137
18	Locked	42	54	131
19	Locked	42	57	136
20	Locked	42	61	129
21	Locked	42	66	122
22	Locked	42	154	141
23	Locked	42	39	124
24	Locked	41	15	127
25	Locked	42	15	92
26	Locked	42	19	87
27	Locked	42	8	86
28	Locked	42	13	84
29	Locked	42	12	99
30	Locked	41	17	98
31	Locked	41	13	119

[Adduxi]

PostRS errors should be zero, this suggests noise on the circuit.

You need to also post your Upstream power and network log.  Also setup a BQM and post the shared link   www.thinkbroadband.com/ping

Once done we can comment

[zhen7]

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@Adduxi wrote:

PostRS errors should be zero, this suggests noise on the circuit.

You need to also post your Upstream power and network log.  Also setup a BQM and post the shared link   www.thinkbroadband.com/ping

Once done we can comment

---

Thank you for the reply.

A VM technician has confirmed theres Noise Ingress at the Cabinet in the ports.

This all started happening in October 2021 once VM started/concluded work in my area, 

However no one is helping to fix since his visit 2-3 weeks ago.

I've set up a BQM so will post back with that, 

Heres the other two things:

UploadNetLog

[zhen7]

Broadband Quality Monitor