02-09-2021 18:53 - edited 02-09-2021 18:55
Hi all,
I've got a steady and reliable 215mbps down via ethernet to my PC, but wifi devices are all consistently only managing 5-15mbps down. This is completely consistent, and happens regardless of signal strength or number of devices connected.
I have a hub 3.0 with no abnormal lights, and I've tried resetting it several times. Signal strength is great at every device.
I've tried all the VM troubleshooting and no problems are detected. Same with the onboard diagnostics in the advanced settings.
Thanks for your time!
on 02-09-2021 18:59
Good evening,
I have sent you a private message to see if I can assist and troubleshoot this for you.
Thanks Joe.
on 02-09-2021 19:33
@JOE-C wrote:Good evening,
I have sent you a private message to see if I can assist and troubleshoot this for you.
Thanks Joe.
why go to pm - its a help forum so help should be posted on the public forum - what can you possibly say by pm that cannot be posted - its nothing to do with an account so ne security to pass
to the op - what wifi devices are you using - have you split the wifi bands - have you turned off smart wifi and chosen non busy channels
02-09-2021 19:39 - edited 02-09-2021 19:40
You could try this as a temporary measure...
1. Turn off Smart WIFI
2. Turn off 2.4g WIFI
3. Make sure 5G WIFI channel width is set to 20/40/80.
This should force your mobile device to use only the 5G WIFI
The 20/40/80 means that the full width is made available on that band.
You may want to restart your mobile device once the hubs setting have been applied to again force it to refresh the connection.
Retest.
on 03-09-2021 15:44