Virgin Media Community

[Josep58]

I'm so angry that a company like Virgin Media allows for such disgusting speeds. I haven't been impressed with speeds even since I've had the interent. I am using an Ethernet cable and yet my internet is so unstable.

Results: https://www.bandwidthplace.com/results/61180a30220ba6.61510354-75974640/?source=copy

I've tried everything but to this point, I'm just bored and I'm just so close to switching to something like BT. Sort this out or give me an answer to fix it.

[jbrennand]

Can you do this
-----------------------
If you expect >100Mbps then connect a 1GB enabled computer/laptop, with up to date drivers, via a NEW and working Cat5e (or better) ethernet cable, directly to the Hub which you have put into “modem mode”
(https://www.virginmedia.com/help/virgin-media-hub-modem-mode ).
This will ensure that only one device can be connected - your pc/laptop on ethernet.
Test speeds at https://speedtest.samknows.com/ - try on 2 different browsers.

If they are still low – boot you device into windows safe+networking mode to disable any potentially interfering software - and try again.

There are many posts on here where QoS software, unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets.

[Alex_RM]

Hi Josep58,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you've been having some issues with the services,

Have you been able to go through what jbrennand has suggestesd?

Alex_Rm