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ryanb93
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Message 11 of 19
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Re: Different Device Speeds.

So i updated the drivers hasn't changed anything but how do i check what my network card is connected at, sorry i don't know how to do that. Using Win10.

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ryanb93
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Message 12 of 19
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Re: Different Device Speeds.

Think i found it, in device manager under the setting speed & duplex it is set to 1 gbps full duplex.

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Very Insightful Person
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Message 13 of 19
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Re: Different Device Speeds.

it should be set to 1gbps that is the speed you want. But set it to auto and see what happens

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ryanb93
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Message 14 of 19
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Re: Different Device Speeds.

I set it to auto still no change, running out of ideas but thank you for the suggestions.

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Roger_Gooner
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Message 15 of 19
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Re: Different Device Speeds.

Go to Settings > Network & Internet > Status > Network reset. This will remove any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled.

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ryanb93
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Message 16 of 19
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Re: Different Device Speeds.

Hey sorry for the late reply, i tried that this morning and No luck i'm afraid.

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Roger_Gooner
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Message 17 of 19
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Re: Different Device Speeds.

Your IPV4 properties should look like this:

IPV4 properties.jpg

 

Can you also scan for viruses and spyware.

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ryanb93
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Message 18 of 19
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Re: Different Device Speeds.

Did a complete fresh install of win10, checked the ipv4 setting still no change

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Forum Team
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Message 19 of 19
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Re: Different Device Speeds.

Hi ryanb93,

 

Thanks for posting and sorry for the broadband issues. I'll send you a quick PM so I can assist further with this.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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