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Broadband etc

ARG1UK
Up to speed
  1. Recently signed up the the ultimate volt from ooomph and to 1gb. The lag now is even worse than before, 30ms pings. Can I cancel the broadband part of my package?

 

3 REPLIES 3

ARG1UK
Up to speed

Recently signed up the the ultimate volt from ooomph and to 1gb. The lag now is even worse than before, 30ms pings. Can I cancel the broadband part of my package. Yes I've posted bqm when we had vm500, its still rubbish even at 1gb, in fact the latency and lag is worse

jb66
Very Insightful Person
Very Insightful Person

30ms ping is normal for VM.  Your speed has nothing to do with your latency

Yes I understand that, the ping with the 500mb connection was often 20 at best but now its 30. I also understand about the demand on the area etc but it isn't good when your son is a gamer and the latency on the line is that bad.