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Message 11 of 22
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Re: Another slow speed on M350 area 20

Hi John, thanks for getting back, I've posted the results below:

Safe Mode speed test followed by standard speed test, I hope these are of some help

 
 
 
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Message 12 of 22
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Re: Another slow speed on M350 area 20

Hi John, it doesn't look as though the results have posted,

Safe mode speed test: ping 9, download 151, upload 29, 

Speed test: ping 15, download 136, upload 37

Sorry for messing you about

Peter

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Message 13 of 22
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Re: Another slow speed on M350 area 20

Hi peterh87,

 

Thank you for keeping us updated. 

 

Can you confirm the device this test is being in done on? And have you been able to try the test at different times to see if this changes?

 

^Martin

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Message 14 of 22
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Re: Another slow speed on M350 area 20

Hi Martin, many thanks for your prompt reply, I'm using a PC running Windows 10 connected using an ethernet cable, I've tried changing the cable to another cat 6 but no difference, I'm now waiting for a delivery of a new ethernet 1 gig card to see if that makes any difference, maybe, I also use a Samsung Tab A 10.5 wirelessly but at times with similar results, I'll start testing tomorrow using both machines and when the new card arrives I'll test and compare, in the meantime I've attached the past few days results to see if you can spot anything. I have other wifi smart devices attached but would this make any difference to the wired connection?.

IP_ADDRESS TEST TIME DOWNLOAD UPLOAD LATENCY SERVER DISTANCE CONNECTION
**REMOVED** 1/17/2020 10:40 AM GMT 140.72 36.18 9 Manchester 0 multi
  1/17/2020 10:51 AM GMT 135.3 36.83 9 Manchester 0 multi
  1/17/2020 11:01 AM GMT 127.24 37.12 9 Manchester 0 multi
  1/17/2020 11:03 AM GMT 135.56 37.2 9 Manchester 0 multi
  1/17/2020 11:18 AM GMT 134.86 37.15 8 Manchester 0 multi
  1/17/2020 11:38 AM GMT 129.43 37.21 8 Manchester 0 multi
  1/17/2020 11:49 AM GMT 131.35 36.86 8 Manchester 0 multi
  1/17/2020 12:03 PM GMT 128.96 36.86 9 Manchester 0 multi
  1/17/2020 1:58 PM GMT 129.48 36.49 9 Manchester 0 multi
  1/17/2020 2:46 PM GMT 128.95 36.78 9 Manchester 0 multi
  1/17/2020 2:47 PM GMT 123.78 37.12 9 Manchester 0 multi
  1/17/2020 2:54 PM GMT 123.63 37.19 8 Manchester 0 multi
  1/17/2020 2:58 PM GMT 127.33 37.17 9 Manchester 0 multi
  1/17/2020 3:08 PM GMT 123.23 37.15 8 Manchester 0 multi
  1/18/2020 6:48 PM GMT 151.9 28.9 9 Manchester 0 multi
  1/18/2020 6:49 PM GMT 139.79 23.91 9 Manchester 0 multi
  1/18/2020 6:52 PM GMT 136.34 36.87 15 Manchester 0 multi
  1/18/2020 6:53 PM GMT 133.45 37.03 16 Manchester 0 multi
  1/18/2020 6:54 PM GMT 139.79 36.92 9 Manchester 0 multi
  1/19/2020 12:56 PM GMT 139.34 36.95 8 Manchester 0 multi
  1/19/2020 12:58 PM GMT 135.34 36.86 9 Manchester 0 multi
  1/19/2020 4:29 PM GMT 134.81 36.81 10 Manchester 0 multi
  1/20/2020 2:04 PM GMT 133.18 36.84 9 Manchester 0 multi
  1/20/2020 4:44 PM GMT 170.87 36.85 8 Manchester 0 multi
  1/21/2020 10:52 AM GMT 131.63 36.99 9 Manchester 0 multi

 

Peter

 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Message 15 of 22
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Re: Another slow speed on M350 area 20

Peter

You need to edit your post and remove your public IP (left column).

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Message 16 of 22
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Re: Another slow speed on M350 area 20

Ooops, unable to edit post to delete ip address

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Message 17 of 22
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Re: Another slow speed on M350 area 20

Just noticed that it's been deleted and updated, many thanks
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Message 18 of 22
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Re: Another slow speed on M350 area 20

Peter - have you tried the test after booting the PC into safe+networking mode ? This will disable all software on the PC that might be limiting speeds. There are lots of examples on her of certain software doing this, so worth a quick check while you wait e.g....

--------
Antivirus

https://community.virginmedia.com/t5/Speed/362mbps-package-doesn-t-get-past-high-100-s-limited/td-p/...

Dell speed problem (SmartByte)

https://community.virginmedia.com/t5/Speed/Download-speeds/td-p/3894056

https://community.virginmedia.com/t5/Speed/slow-speeds-in-area-20/m-p/4044245#M212401

Browsers speed problem

https://community.virginmedia.com/t5/Speed/Slow-broadband/td-p/3960227

https://community.virginmedia.com/t5/Speed/Etherent-speed-slow/m-p/3912102#M202773

https://community.virginmedia.com/t5/Speed/Speed-Check-Only-get-maximum-80-instead-of-100/td-p/39522...

LAN App problems

https://community.virginmedia.com/t5/Speed/Slow-speed/td-p/3896582
https://forum-en.msi.com/index.php?topic=292364.0

Windows & v10 1903

https://community.virginmedia.com/t5/Networking-and-WiFi/Achieve-Full-Speed-In-Safe-Mode-Only/td-p/3...

Network Card driver set to 10/100

https://community.virginmedia.com/t5/Speed/slow-speeds/td-p/4026917/page/2

https://community.virginmedia.com/t5/Speed/Vivid-350-just-installed-but-relatively-low-speed-connect...

Ethernet surge protector

https://community.virginmedia.com/t5/Speed/Area-30-M350-slow/td-p/4077036

Cat5 v Cat5e cable

https://community.virginmedia.com/t5/Speed/Slow-speed-on-VIVID350/td-p/3991347

Using SamKnows Box

https://community.virginmedia.com/t5/Speed/Vivid-350-speed/td-p/3941298

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 19 of 22
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Re: Another slow speed on M350 area 20

Hi John, I started to work through the suggestions, safe mode and disabling AV had no effect, but, I was very surprised by the following results from Chrome and Firefox!!

Firefox       
TEST_DATETIMEDOWNLOADUPLOADLATENCYSERVERDISTANCECONNECTION
1/21/2020 1:43 PMGMT317.2836.811Manchester0multi
1/21/2020 1:46 PMGMT302.7236.967Manchester0multi
1/21/2020 1:48 PMGMT322.336.8811Manchester0multi
1/21/2020 2:12 PMGMT322.5136.8310Manchester0multi
1/21/2020 2:15 PMGMT372.2436.8810Manchester0multi
1/21/2020 2:17 PMGMT293.9936.887Manchester0multi
1/21/2020 2:49 PMGMT329.436.839Manchester0multi
        
        
Chrome       
TEST_DATETIMEDOWNLOADUPLOADLATENCYSERVERDISTANCECONNECTION
1/21/2020 10:52 AMGMT131.6336.999Manchester0multi
1/21/2020 1:42 PMGMT134.0636.778Manchester0multi
1/21/2020 1:47 PMGMT122.6636.99Manchester0multi
1/21/2020 1:49 PMGMT134.4136.959Manchester0multi
1/21/2020 2:13 PMGMT137.8836.8811Manchester0multi
1/21/2020 2:14 PMGMT127.9536.879Manchester0multi
1/21/2020 2:18 PMGMT130.4536.928Manchester0multi
1/21/2020 2:54 PMGMT137.3436.849Manchester0multi
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Message 20 of 22
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Re: Another slow speed on M350 area 20

I have always used Netscape and subsequently Firefox or Safari. My lass swears by Chrome - I don't - it's the work of Satan (as evidenced by your data!) 🙂

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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