26.8 mbps on a m350 package.

[Atomichobo]

Just the last few days I’ve had an incredible drop in speed. I normally average around 350 if not more.
I understand that they may dial up or down depending on traffic, but I’m getting under 10%

upload is still great according to Ookla 36.7!

note: I’m in modem mode and have never ever had an issue previously. Power cycled hub and router.

[risc19]

Wow thats some serous noise on your line.

It's not you, it's virgin.

It's up to them to fix it.

[Atomichobo]

Good to know! thanks.

[Serena_C · Accepted solution]

Hi @Atomichobo,

Thank you for making this post regarding the slow speeds you are receiving, I'm sorry to hear that you are experiencing sluggish speeds. Thanks for posting your Hub stats, I can see that there is a lot of noise on your line. I would like to arrange an engineer appointment for you to get this fixed. I shall send you a private message to obtain the details required now.

Kind regards,

Serena