on 13-11-2021 09:52
Engineer yesterday confirmed Hub is getting 1gig. I've two PCs connected via ethernet cables (cables are 1gig compatible) and still getting speeds of around 400mbs, which to be honest is slightly worse.
Also Sam Knows Speed Test is unreachable. (see pic)
on 28-11-2021 11:42
Thanks for your reply. I ran the test simultaneously and got slightly better results.
Still can't access Sam Knows. Disappointed that Virgin can't / won't help further as the router is getting full speed. I've replaced both ethernet cables, and updated the drivers to the network cards (which are definitely 1gig).
28-11-2021 13:00 - edited 28-11-2021 13:06
@BillHopkinson wrote:Thanks for your reply. I ran the test simultaneously and got slightly better results.
Still can't access Sam Knows. Disappointed that Virgin can't / won't help further as the router is getting full speed. I've replaced both ethernet cables, and updated the drivers to the network cards (which are definitely 1gig).
So just to confirm if you run a test on both PCs, at exactly the same time, you get 360Mbps (Or more?) on both?
If they both get 360Mbps at the same time that means you have at least 720Mbps.
This means the issue is somewhere else, rather than your internet connection.
Personally I find most speed test sites to be inconsistent.
Of all of them I find fast.com to be pretty good (I have to set the max 'Parallel Connections' to 30, under 'More Info' / 'Settings', to get the best results):