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marcosscriven
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1gbit speed suddenly slow (on usually reliabled sources like Microsoft and Steam). Correct hub 4 status?

Screenshot (15).png

I'm not sure if this status is 'correct' or not for a Hub 4 on 1gbit?

I'm using a wired connection in modem mode. I've reset the modem for good measure.

Right now I'm getting between 100 to 200 mbit max, whereas I was getting 960mbit before downloading from Steam or a Windows ISO from Microsoft.

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MikeRobbo
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Alessandro Volta
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Re: 1gbit speed suddenly slow (on usually reliabled sources like Microsoft and Steam). Correct hub 4 stat

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.

Please do not use screen grabs.

A Guru will be along soon to decipher the info.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
marcosscriven
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Re: 1gbit speed suddenly slow (on usually reliabled sources like Microsoft and Steam). Correct hub 4 stat

Thanks - it's sooo slloooooow for some reason, if it loads at all. I managed to get there in the end:

 

3.0 Downstream channels
Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
30	402750000	6.500000	40.366287	QAM256	30
1	138750000	11.599998	40.366287	QAM256	1
2	146750000	11.300003	40.366287	QAM256	2
3	154750000	11.099998	40.946209	QAM256	3
4	162750000	10.800003	40.946209	QAM256	4
5	170750000	10.500000	40.366287	QAM256	5
6	178750000	10.300003	40.946209	QAM256	6
7	186750000	10.099998	40.366287	QAM256	7
8	194750000	10.199997	40.366287	QAM256	8
9	202750000	9.900002	40.366287	QAM256	9
10	210750000	9.800003	40.946209	QAM256	10
11	218750000	9.800003	40.366287	QAM256	11
12	226750000	9.800003	40.366287	QAM256	12
13	234750000	9.699997	40.946209	QAM256	13
14	242750000	9.900002	40.946209	QAM256	14
15	250750000	9.800003	40.946209	QAM256	15
16	258750000	10.000000	40.946209	QAM256	16
17	266750000	9.699997	40.946209	QAM256	17
18	274750000	9.300003	40.366287	QAM256	18
19	282750000	8.900002	40.366287	QAM256	19
20	290750000	8.599998	40.946209	QAM256	20
21	298750000	8.400002	40.946209	QAM256	21
22	306750000	8.500000	40.366287	QAM256	22
23	314750000	8.500000	40.946209	QAM256	23
24	322750000	8.400002	40.366287	QAM256	24
25	330750000	8.000000	40.946209	QAM256	25
26	370750000	7.000000	40.366287	QAM256	26
27	378750000	6.800003	40.366287	QAM256	27
28	386750000	6.699997	40.366287	QAM256	28
29	394750000	6.599998	40.946209	QAM256	29
31	410750000	6.800003	40.366287	QAM256	31


3.0 Downstream channels
Channel	Lock Status	RxMER (dB)	Pre RS Errors	Post RS Errors
30	Locked	0	0	0
1	Locked	591736725	0	0
2	Locked	2011315528	0	0
3	Locked	589069920	0	0
4	Locked	582024167	0	0
5	Locked	579219530	0	0
6	Locked	575782598	0	0
7	Locked	569014348	0	0
8	Locked	273222376	0	0
9	Locked	269370173	0	0
10	Locked	271732111	0	0
11	Locked	270679028	0	0
12	Locked	266999579	0	0
13	Locked	265066353	0	0
14	Locked	267580733	0	0
15	Locked	1709741005	0	0
16	Locked	277038083	0	0
17	Locked	280230589	0	0
18	Locked	276762012	0	0
19	Locked	281360350	0	0
20	Locked	274920185	0	0
21	Locked	274063936	0	0
22	Locked	276942884	0	0
23	Locked	275801364	0	0
24	Locked	555735246	0	0
25	Locked	566058458	0	0
26	Locked	561302473	0	0
27	Locked	559115943	0	0
28	Locked	563166902	0	0
29	Locked	555093653	0	0
31	Locked	2360627989	0	0


3.1 Downstream channels
Channel	Channel Width (MHz)	FFT Type 	Number of Active Subcarriers	Modulation (Active Profile)	First Active Subcarrier (Hz)
33	86	4K	1680	QAM4096	424


3.1 Downstream channels
Channel ID	Lock Status	RxMER Data (dB)	PLC Power (dBmV)	Correcteds (Active Profile)	Uncorrectables (Active Profile)
33	Locked		7.3	39054841	0

 

3.0 Upstream channels
Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32600000	39.270599	5120 KSym/sec	64QAM	10
2	46200000	39.020599	5120 KSym/sec	64QAM	8
3	53700000	39.520599	5120 KSym/sec	64QAM	7
4	39400000	39.270599	5120 KSym/sec	32QAM	9


3.0 Upstream channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0
General Configuration
Network access	
true
Maximum Number of CPEs	
1
Baseline Privacy	
true
DOCSIS Mode	
3.1
Config file	
cmreg-vmdg640-bbt076-b.cm


Primary Downstream Service Flow
SFID	
111358
Max Traffic Rate	
1200000450
Max Traffic Burst	
42600
Min Traffic Rate	
0


Primary Upstream Service Flow
SFID	
111357
Max Traffic Rate	
55000270
Max Traffic Burst	
42600
Min Traffic Rate	
0
Max Concatenated Burst	
42600
Scheduling Type	
bestEffort
Network Log
Time	Priority	Description
Thu 01/01/1970 00:07:56	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:09:44	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:09:56	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:10:51	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:11:08	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:12:58	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:13:08	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:15:51	3	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:15:57	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:16:50	3	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:17:47	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:13	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:21	5	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:23	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:23	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:37	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:38	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:13	5	Initializing Channel Timeout Expires - Time the CM can perform initial ranging on all upstream channels in the TCS has expired;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:13	5	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:17	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:37	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:04:02	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:05:50	3	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:06:55	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:13	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:14	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:21	5	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:24	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:36	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:37	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:43	3	Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:43	3	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:43	5	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:07	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:14	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:31	3	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:03:04	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:52	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:13	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:15	5	ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:00:26	4	ToD request sent- No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/11/2020 23:10:47	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sat 05/12/2020 07:02:00	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 07/12/2020 21:29:45	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
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marcosscriven
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Message 4 of 4
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Re: 1gbit speed suddenly slow (on usually reliabled sources like Microsoft and Steam). Correct hub 4 stat

Could anyone help interpret these readings please?

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