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Dagdean
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100mb more like 37mb

Just got virgin kept saying no WiFi, now it's on I'm only getting 37 max, I was getting that withy last one , that's why I left

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jbrennand
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Re: 100mb more like 37mb

So the common factor is that you get the same wifi speed on a device - irrespective or BB supplier?

Is that correct?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Dagdean
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Re: 100mb more like 37mb

Hi, no different speeds today I get a max of 57mb

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kriptikchicken
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Re: 100mb more like 37mb

Time of day? Hardware? VPN?

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jbrennand
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Re: 100mb more like 37mb

Is that just over wifi connections or do you have the same problems on an ethernet cable connected device at the same time.

If you think that you have a BB speed problem, then to check the speeds coming in to your Hub properly, and whether they match what you should be getting, you cannot rely on wifi tests, - no BB supplier guarantees those - only speeds "TO" the Hub are guaranteed.
So, can you test speeds directly like this. As you expect >100Mbps then connect a 1GB enabled computer/laptop, with up to date drivers, via a known good and working Cat5e (or better) ethernet cable, directly to the Hub which you have put into “modem mode” (see VM website for “How To”). Test at speedtest.net (not using their App!) to your nearest VM server - try on 2 different browsers.

If they are still low – boot the device into windows safe+networking mode and try again.

There are many posts on here where unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Dagdean
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Re: 100mb more like 37mb

Hi, tryed that, I'm now on about 17mb I'm going to cancel

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jbrennand
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Re: 100mb more like 37mb

Is that with the Hub in modem mode and device in safe+networking mode and on a new ethernet cable?

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John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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