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Brizzlemind
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Message 11 of 12
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Re: 100mb during the day, less than 10mb every evening

It is so frustrating. I may have found a way out. I recently had an email and because the price is being increased by £3.50 a month I can cancel without a penalty for early termination.

if I got a decent speed at not I wouldn’t be worried but I’m just getting passed around from person to person. Where I lived previously I had BT and never had an issue. This is a terrible service.

Wiggy74
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Message 12 of 12
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Re: 100mb during the day, less than 10mb every evening

Totally agree and today I gave my 28 days notice as I can’t wait for them to fix the issue,, 2 years is enough.  By far the worst company to try to speak to, hours on the phone, no reply to emails, social media etc, can’t wait to leave!