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Mich40
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Virgin account fraudulently set up in my name

Hi I have had an issue with Virgin Media and not being able to get to the bottom of why i have a hard search on my credit report for an account i have not requested. I have been a victim of fraud before and cannot find anyone who can tell me if an account has been opened in my name. Has anyone got any numbers for the fraud department?

 

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DJ_Shadow1966
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Re: Virgin account fraudulently set up in my name

Hello

There is no direct contact number for that department, Due to the nature of your query.

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zak_M
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Re: Virgin account fraudulently set up in my name

Good morning @Mich40 

 

Thank you for taking the time to reach out to us. 

 

I am going to drop you a PM so that I can look further into this for you. 

 

Kind regards,

Zak_M 

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