I don't have a Netflix subscription but I accessed the app accidentally whilst trying to access another service on my TiVo box and it logged into Netflix automatically with an email address that I haven't ever seen and gave me a choice of profiles.
Nobody other than myself and Wife have access to the box and neither of us have set it up, so it must have been set up remotely.
I have been on to Netflix and they confirmed I had no live account with them.
It seems that this is a common issue and I think it relates to some update Virgin have done at some time. Please can someone assist me in deactivation this account as every time Netflix is selected the account auto logs In again and asks me to select a profile. I can remove the login by doing
HOME--Help & Settings--System Info--Netflix login
I clear the login but if Netflix is accessed again the account seems to auto login again.
Any ideas or troubleshooting from VM would be greatly appreciated.