Virgin Media Community

[chscod]

I have received the call this evening. He spoke a strong Indian Sub-continent accent and very quickly. I have roughly pick it up as he wanted give me a special offer to improve the broadband. When I asked him to speak slowly and give more details, he hung up. So I want to know what you can offer? 

[gary_dexter]

It is a genuine number used by Virgin but it could still be spoofed.

You're better off calling in yourself on the official contact number.

[chscod]

If it is a genuine number used by Virgin, why he did not tell me more the details and hung up. Is this your Virgin Media's usual way?

[goslow]

---

@chscod wrote:

If it is a genuine number used by Virgin, why he did not tell me more the details and hung up. Is this your Virgin Media's usual way?

---

The number may be linked to Virgin Media but you have no way of knowing if the call was genuine or not. Scammers regularly fake the caller ID so that it looks as if the call is coming from somewhere genuine when, in fact, it is not. You have no real way of telling who the call was from just from caller ID alone.

As has been suggested at message #2 above, you are better calling in yourself to find out what might be on offer for you.