on 03-05-2022 10:50
Hi my site https://coastal-clinic.co.uk/ ios also getting blocked, I have no child safety locks on.
Also my webmail is being blocked
https://pixelmint.servers.prgn.misp.co.uk:2096/cpsess9052863752/3rdparty/roundcube/
I require these for work and work fine on my phone and other broadbands.
on 03-05-2022 11:10
Can you post a redacted screenshot of the block because, AFAICS, Web Safe is not blocking access.
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on 04-05-2022 12:55
Hi @Justin311,
Welcome to our Community Forums and I'm very sorry to hear that you're having some issues accessing your website and your webmail. I understand that this can be quite frustrating.
We have checked the access to your account on our side and we're having issues accessing this as well. You can send a feedback form via our website to ask for your website to be whitelisted. You can do this here: Online Security Feedback.
Please let us know how you get on and if you need any further assistance.
Thank you.
on 04-05-2022 15:02
FWIW that is curious because the website remains accessible with Web Safe On
on 06-05-2022 12:27
Hi did you access this via Virgin Media?
I can’t get on via my Virgin internet.
on 06-05-2022 13:38
@Justin311 wrote:Hi did you access this via Virgin Media?
⋮
Yes, with Web Safe on and off
⋮I can’t get on via my Virgin internet.
Consider opening a terminal or command shell window and entering the command curl -IL coastal-clinic.co.uk ; post the redacted resulting output here.
on 09-05-2022 13:37
Hi,
Thanks for your reply, where do I put curl -IL coastal-clinic.co.uk
Cheers