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Kellywr
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Potential fraud

Hi. I have recently checked my credit report and 2 virgin media accounts have been added to my file. These accounts seem to have been registered at an address that I haven't lived at for several years. I have never had an account with virgin therefore these should not be linked to me. How do I get someone to look into this to check if these accounts have been taken out fraudulently in my name and how I get them removed from my credit file?

Thanks 

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Martin_N
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Re: Potential fraud

Hi Kellywr,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about these accounts. We would like to help get this investigated. 

 

What I will do is private message you so we can discuss this further. 

 

^Martin

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