on 23-04-2022 11:02
Hi, I can't save any changes to the websafe settings, the following message is displayed: Sorry the changes you made were not saved, please try again. Further attempts display the same, any ideas?
Answered! Go to Answer
on 24-04-2022 15:30
Hi @kirtplus4
Thanks for posting on our community forum!
The issue should now be fixed, can you try and access the page today for me? Please keep me updated.
Regards
on 23-04-2022 13:31
Unfortunately despite what the Virgin Media Care page states there continue to be issues with their Web Safe service that will need to await an update from the forum team. In the meantime consider using another service that provides similar or better functionality. This can be done by changing the DNS settings of either:
Examples of such DNS service providers are:
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on 24-04-2022 15:30
Hi @kirtplus4
Thanks for posting on our community forum!
The issue should now be fixed, can you try and access the page today for me? Please keep me updated.
Regards
on 24-04-2022 16:15
Now working ok thank you.
on 25-04-2022 16:18
Thanks for letting us know kirtplus4
Apologies for any issue this may have caused you
Gareth_L