Just had a call from someone claiming to be Virgin Media asking if still having problems with internet connection. I said yes. He then said that they detected illegal activity from our account but they knew it wasn't us and that our server is being used by criminals and thats why we are having problems. I asked how could i be sure he was from Virgin - he then gave me the virgin phone number and his name - Jack. He also said to download TeamViewer and he would show me what was happening on the account. I then got nervous and suspected a scam. The phone number "Jack" called from was 0163 7615142 which is an Indian number.
All scams. This scam has been around for ages. And because you have engaged with the scammers they will try and try again. VM will never contact you or any other customer like this with this kind of story.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks