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Kath_F
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Message 11 of 39
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Re: Failed payment scam

Hi Silvercat33, 

 

Thanks for letting us know. 

 

You can check if we are aware of any dodgy emails/ texts/ letters by looking here: Security Matters 

 

All scam notifications are posted there. 

 

If you check there and there is nothing about what you've received then it can be reported via this link here: Net Report

 

Hope that helps. 

 

Thanks,

Kath_F
Forum Team



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MarcWhitworth
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Message 12 of 39
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Re: Failed payment scam

Hello,

Just received an email yesterday

The payment for your latest VirginMedia bill failed. It appears that some of the billing details associated with your account have expired. Saying my account would be disconnected on the 30th, i.e. tomorrow.

If I hover over the link it points to a site khruy.org.

Regards

Marc

 

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paul1965
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Message 13 of 39
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Re: Failed payment scam

Hi All,

Also got one this morning,

billing.jpg

Didn't feel right and all payments have gone out correctly. 

Did quick search & deleted the email.

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soco5837
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Message 14 of 39
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Re: Failed payment scam

If it was addressed to you and not your email address then it would look more authentic. 

I’ve had one too but a) they used the wrong email address for my account and b) if it was real they’d have used Dear and my name so jumped out as spam straight away.

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tucker61
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Message 15 of 39
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Re: Failed payment scam

My wife got this email on 20th, she clicked on the link but did not go any further than that. She did this on her phone and not on the computer, I assume that Google had the password saved. 

This morning she received a further spam email quoting her password for the virgin account, asking for $7000 staying that someone installed malware on a adult website, which has installed a keylogger on our pc.  

These must be linked..

 

Trying to change password now.

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Birdseed
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Message 16 of 39
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Re: Failed payment scam

I’ve just had this email tonight. Exact same format. Also had x 2 recent calls to my landline saying my router is not secure and to give the caller details. Phone VM and they confirmed it’s a scam. 

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Bigmalc40
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Message 17 of 39
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Re: Failed payment scam

I received the same message yesterday at 18:55, My payments are DD so I know this is a scam.

Be careful you don't reply or click on any links.

Bigmalc40

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MarcWhitworth
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Message 18 of 39
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Re: Failed payment scam

Hello,

I received the same scam email again, luckily it went into my SPAM folder.

Regards...

Marc

mad-hatter
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Message 19 of 39
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Re: Failed payment scam

This is the return address on  mine:-

Return-Path: <webteam.virgin.media.ng25197pshqvtob38339@tdem.fr>
I think I'll ignore.
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Tubby1
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Message 20 of 39
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Re: Failed payment scam

Hello,

I received the same scam email again this morning. It was in my Inbox, why are VM not doing anything about it?

Regards

Tubby1

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