I have put this message on here five times now but no one responds!
My Virgin.net email account has been hacked and the re-set process keeps getting blocked even though I have passed security.
This is critical now
Thanks for posting on our community forum and so sorry to hear about the issue with your email.
I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.
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