on 28-07-2023 09:32
hi I’m trying to add a website to the restricted websites on child safety but it’s not working.
i keep getting the following message : “Sorry the changes you made were not saved, please try again”
see the below screenshot
on 28-07-2023 10:37
Hi chg194
Thank you for your post and welcome to our community.
I am sorry to hear you have been unable to make any changes to web safe.
This is a known issue and our teams are working on a fix.
We are sorry for any inconvenience that may be caused in the meantime.
Vikki - Forum Team
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on 30-07-2023 21:46
Still not fixed Vikki.
on 31-07-2023 08:14
Hey AJC12, thank you for reaching out and I am so sorry to hear this.
I can see my colleague has replied on the other thread with an update. Cheers
Matt - Forum Team
New around here?
on 01-08-2023 14:54
I am also facing the same issue. Its been a quite long time I am waiting for the fix, and its absolutely shame that its not been fixed yet.
on 01-08-2023 14:56
on 01-08-2023 15:50
Sincere apologies for the issues faced here ABC5,
Thanks for your post however and welcome to the community.
Was the details on before this issue?
Regards,
on 02-08-2023 08:45
I was trying to add the child safe categories and from last week, and I am facing this issue.
on 02-08-2023 09:13
Thanks for getting back to us,
I can appreciate the frustration caused with this.
This is an issue that has been raised and our team are looking to resolve it as soon as possible.
Many apologies,
on 02-08-2023 15:55
Still no solution to this. If it was a fault with streaming media it would have been fixed within 24hrs. Have all the IT engineers gone on holiday?