Hi @Jack5318008,
Many thanks for your recent post and welcome to the forums! Thanks for double checking the legitimacy of this number - you never can be too careful these days and Andrew's advice is spot on.
I was able to locate account from the details you've registered to forums with to see if I could help advise further on this call and can see that you have already spoken to an agent who has confirmed that this particular call was genuine. Glad to hear this.
Our agents will always understand if you want to confirm the legitimacy of a call and will be happy for you to call us back to pick up the conversation. However, if anyone does feel they have received a malicious call, we do offer further advice on Dealing With Fraudulent Calls too.
Glad all is OK, and feel free to drop back to the forums if you have any future issues!
Kind regards,