Just received a call from someone called Jenny stating she was from Virgin Media. I immediately hung up. The number her call came from was [REMOVED]. I've had calls from 0121 number before saying they were from virgin media, there was a problem with my broadband and needed details of all my devices linked to the broadband. At that I said, im not experiencing any issues, im not giving you any details, if I experience any problems, I'll contact virgin media and I hung up. After that, I called Virgin Media who confirmed they would never call and no call had been made by them. Please watch out. Whoever these people are they can be quite relentless.
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If they call again I'll put on an old lady voice and pretend it's all very complicated to try to waste as much of their time as possible.
You probably wouldn't be doing yourself any favours by stringing them along.
When you answer and talk to them, you simply confirm the line is working and a real person on the line is willing to engage with the scammers and talk to them. They will just keep phoning back in the hope they get to talk to someone else who might be taken in by the scam.
Hang up immediately and don't talk to them is the best approach.