on 03-02-2021 21:57
Suddenly I’m being bombarded with scam emails on an old ntlworld.com email address! McAfee, Norton etc......7 yesterday, 15 today! Am aware of others in my area also getting hit with these....has anything in particular happened to cause these? (Am reporting them to report@phishing.gov.uk)
on 12-02-2021 15:29
Hi salamat
Thanks for posting. My apologies for the delayed reply and also the email issue.
Please see here for further help 🙂
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 12-02-2021 16:34
Thanks for the reply. Will have a dig into xxx.ntlworld@gmail.com to see if anything there helps, though the spam has been coming through on @ntlworld.com emails!
on 15-02-2021 10:45
Can you tell me how to block emails ignoring anything before the @ symbol but to send to spam anything after the @ symbol
Ie @ntlworld.com
I am being bombarded as is my wife with emails from antivirus facia I have tried marking as spam but because the front part changes on every single email it has no effect so if I can block anything after the @ symbol ignoring the front i would be grateful
Thanks
Alun
on 15-02-2021 10:48
Hi John
posted this as a reply to Samantha but meant it for you
Can you tell me how to block emails ignoring anything before the @ symbol but to send to spam anything after the @ symbol
Ie @ntlworld.com
I am being bombarded as is my wife with emails from antivirus facia I have tried marking as spam but because the front part changes on every single email it has no effect so if I can block anything after the @ symbol ignoring the front i would be grateful
Thanks
Alun
on 23-02-2021 10:27
Hello Alun135
Thank you for getting in touch with us here on the Community.
I am sorry to hear you have been experiencing issues with spam emails.
We encourage our customers to any phishing emails to our phishing team to enable us to investigate and do what we can to put a stop to them. For more information regarding this please see here
For information on how to update/amend your spam settings, please see here
Thank you
on 23-02-2021 11:13
Hi Natalie
Did you send me the email attached it appears to be from virgin address but the content seems suspicious ie it tells me to take a look which is very often how you are caught out.
on 23-02-2021 11:27
Hi Alun1354,
Thanks for getting back to me.
The email you have received has automatically been sent by ourselves to inform you that I have responded to your query on the thread.
Thanks
on 22-09-2021 11:35
I am now for the 3rd time being bombarded by McFee Northons, bitcoin emails, I have followed advice the first time it seemed to work for a minute now I am back to being bombarded it is very annoying and will have to stop using the email address soon cause it is just getting so bombarded that I spend half my life blocking (which doesn't work) and deleteting.. is there anything other then the advice given in this string of blocking spam/ Rejecting Spam w hich clearly doesn't work
on 23-09-2021 11:43
Hi Customer11,
Thank you for your post.
I know this can be frustrating, we do advise to try the links provided above and to follow all steps.
Zoie