My request is please could you change my IP address? or send me New Hub so its automatic get new IP .I rang broadband help they told me if you UN-plug modem and Router,for 10 min it will give you new IP. BUT I UN-PLUS MORE THAN 8 HOURS , ALL night its switch it off but still find the same old IP. So why i need it i will tell you now.
last week my main Hotmail Email are taken over in china somewhere,And when i login to my email its all in chines language, and they sent and have all my banks email, friends , relative all emails and they sent email request money because i am in trouble.I rang MS and they retrieve my email and informed me to CHANGE IP ADDRESS which i cant do my end, also they advice me to change freq password and keep monitor and they also keep in touch with me,
so i google it to change, 2 option virgin media can do or simple with NEW HUB new mac address will,
Yes , they will if i asked and explain, they advice me to switch off your router for 10 min, but its will not work i will call them latter, other simple solution if i change my Router , i can buy one from local hub3 its cheap will new mac address automatic new ip. but if i purchased my own and call vm to activate i dont think they accept , thats why i asked vm to replace my ip or hub
Well i dont want hub and modem mode setting, i can pay for the hub if its work and change new IP MICROSOFT told me to do this , so i have no other option .but thank you for your advice i will wait for customer service agent to reply let se what they said