Had a couple of bills now and no sign of refer a friend cashback or my other £50 (i think, in place of a crate of wine) which was advertised.
Had my email and as i had just moved home i needed to put my previous address down.
The portal would not let me do this so i called Virgin, worst hour of my life.
Anyway, was promised said offers by the salesperson but guess what ?
Anybody care to explain.
Welcome to the Virgin Media community forum Nocashback.
Sorry that you haven't been given your credit yet, I would like to take a further look into your account to see why this hasnt been added to your account.
I will pop over a private message now, please reply to this and we can take a look into this further.
Apologies Nocashback, the software we use can sometimes cause PM's to get lost.
I'll send you a PM now and hope to hear back from you soon.