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refer a friend cashback

Had a couple of bills now and no sign of refer a friend cashback or my other £50 (i think, in place of a crate of wine) which was advertised.

Had my email and as i had just moved home i needed to put my previous address down.

The portal would not let me do this so i called Virgin, worst hour of my life.

Anyway, was promised said offers by the salesperson but guess what ?

 

Anybody care to explain.

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Re: refer a friend cashback

Welcome to the Virgin Media community forum Nocashback.

 

Sorry that you haven't been given your credit yet, I would like to take a further look into your account to see why this hasnt been added to your account.

 

I will pop over a private message now, please reply to this and we can take a look into this further.

 

Regards

Steven_L

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Re: refer a friend cashback

Hello Steven. Sorry i cant see the message.
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Re: refer a friend cashback

Apologies Nocashback, the software we use can sometimes cause PM's to get lost. 

 

I'll send you a PM now and hope to hear back from you soon.

 

Tom

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